Privacy Policy

Rova Decor operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Rova Decor is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot be reasonably linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address

  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, and payment confirmation

  • Account information including your username, password, security questions, preferences, and settings

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel

  • Communications with us including information you include in customer support inquiries

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers

  • Usage information including how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, or communicate with us

  • Automatically through the Services via cookies and similar technologies when you visit our website

  • From our service providers when they collect or process your personal information on our behalf

  • From our partners or other third parties

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services — to process payments, fulfill orders, remember your preferences, manage your account, arrange shipping, facilitate returns and exchanges, and create a personalized shopping experience

  • Marketing and Advertising — to send marketing, advertising, and promotional communications by email or other channels, and to show you relevant advertisements on the Services and other websites based on your activity

  • Security and Fraud Prevention — to authenticate your account, provide a secure shopping experience, and detect, investigate, or take action regarding fraudulent or malicious activity. We highly recommend you do not share your username, password, or access details with anyone else.

  • Communicating with You — to provide customer support and maintain our business relationship

  • Legal Reasons — to comply with applicable law, respond to valid legal process, and enforce our terms and policies

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Shopify, vendors, and other third parties who perform services on our behalf (e.g., payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping)

  • With business and marketing partners to provide marketing services and show you relevant advertising based on your online activity. Our partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to opt out of this type of sharing.

  • When you direct, request, or consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media integrations

  • With our affiliates or within our corporate group

  • In connection with a business transaction such as a merger, to comply with legal obligations, or to protect or defend our rights and the rights of our users

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit may be shared with Shopify and third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy or the Shopify Privacy Portal at https://privacy.shopify.com/en.

Third Party Websites and Links

The Services may provide links to websites or platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites, including the accuracy or reliability of information found there. Our inclusion of such links does not imply endorsement of those platforms or their owners.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request its deletion. We do not knowingly "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend you do not use unsecured channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

  • Right to Access / Know — request access to personal information we hold about you

  • Right to Delete — request that we delete personal information we maintain about you

  • Right to Correct — request correction of inaccurate personal information

  • Right of Portability — receive a copy of your personal information and request transfer to a third party

  • Managing Communication Preferences — opt out of promotional emails at any time via the unsubscribe link in any of our emails. We may still send non-promotional emails about your account or orders.

If you reside in the UK or European Economic Area, you may additionally have the right to:

  • Object to or restrict our processing of personal information for certain purposes

  • Withdraw consent at any time where we rely on consent as the legal basis for processing. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact us using the details below or visit https://privacy.shopify.com/en. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf, subject to proof of authorization.

US Residents — Additional Rights

California Residents (CCPA/CPRA): If you are a California resident, you have the right to know what personal information we collect, use, disclose, and sell; the right to delete your personal information; the right to correct inaccurate personal information; the right to opt out of the sale or sharing of your personal information; and the right to non-discrimination for exercising your rights. To submit a request, contact us at hello@rovadecor.com. We will respond within 45 days as required by law.

Other US State Residents: Residents of Virginia, Colorado, Connecticut, and other states with applicable privacy laws may have similar rights to access, delete, correct, and opt out of certain data processing activities. Contact us at hello@rovadecor.com to exercise these rights.

Canadian Residents — Additional Rights

If you are a Canadian resident, our collection, use, and disclosure of your personal information is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. You have the right to access your personal information, request corrections, and withdraw consent at any time (subject to legal or contractual restrictions). To exercise your rights or submit a complaint, contact us at hello@rovadecor.com. You may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

Complaints

If you have complaints about how we process your personal information, contact us using the details below. Depending on where you live, you may also lodge a complaint with your local data protection authority. For the EEA, a list of supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the destination country has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will post the revised policy on this website and update the "Last Updated" date. We will provide notice as required by applicable law.

Contact Us

For questions about our privacy practices, this Privacy Policy, or to exercise your rights:

Email: hello@rovadecor.com
Phone: +1 (929) 493-6165
Website: rovadecor.com/pages/contact-us
Response Time: Within 24–48 business hours (Monday–Friday)

Business Details:
Rova Decor — operated by NEVORA COMMERCE LIMITED
Company Registration: 79316026
RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK, HONG KONG

For the purpose of applicable data protection laws, we are the data controller of your personal information.

Last Updated: February 2026