Contact Us

At Rova Decor, we believe exceptional customer service is as important as the products we curate. Whether you have a question about an order, need help with a return, or simply want to know more about a product, our team is here for you.

Get in Touch

Email
hello@rovadecor.com
Our preferred method of contact. We respond within 24–48 business hours, Monday–Friday.

Phone
+1 (929) 493-6165
Available Monday–Friday, 9:00 AM – 5:00 PM EST

Website
rovadecor.com
Browse our collections, track your order, or use the contact form for non-urgent inquiries.

What We Can Help With

• Order Status — tracking updates, delivery questions, or shipment concerns

• Returns & Exchanges — initiating a return or resolving a product issue

• Product Inquiries — questions about dimensions, materials, colors, or availability

• Technical Support — account access, checkout issues, or website navigation

• Partnerships — wholesale inquiries, collaborations, or media requests

• Feedback — suggestions, compliments, or anything we can do better

Response Times

During peak shopping seasons (holidays, sale events), response times may be slightly longer. We appreciate your patience.

Before You Reach Out

You may find an instant answer in one of our policy pages:

• Shipping & Delivery Policy — rovadecor.com/pages/shipping-policy

• Return & Refund Policy — rovadecor.com/pages/return-refund-policy

• Terms of Service — rovadecor.com/pages/terms-of-service

• Privacy Policy — rovadecor.com/pages/privacy-policy

Business Details

Business Name: Rova Decor
Email: hello@rovadecor.com
Phone: +1 (929) 493-6165

Company Name: NEVORA COMMERCE LIMITED
Registration: 79316026
HQ Address: RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK, HONG KONG
Operating Hours: Monday–Friday, 9:00 AM – 5:00 PM EST

All information you provide when contacting us is handled in accordance with our Privacy Policy. We will never share your personal information with third parties without your consent.